FAQs

Frequently asked questions

These answers cover the most common marketplace questions. For account-specific issues, contact support with the relevant listing or message details so we can help you faster.

Is Zubbah free to use?

Yes. Browsing, searching, creating listings, messaging sellers, and saving bookmarks are all free. Zubbah does not charge listing fees, transaction fees, or commissions. We are exploring launch partner and sponsorship paths so the marketplace can remain free without adding cost barriers for buyers or sellers.

How do I sell an item?

Open the sell flow, choose a category, and create a draft with clear photos, accurate pricing, location, and specifications. Your draft is saved automatically so you can return to it later. When you submit your listing, it goes through review and, once approved, becomes visible to buyers across search and category pages.

How do I edit or remove a listing?

Go to your account dashboard and find the listing you want to update. From there you can edit details, pause the listing, or remove it entirely. Changes to active listings may require re-review depending on what was modified.

How does pricing work?

Sellers set their own prices. You can list items as fixed price or mark them as negotiable so buyers know you are open to offers. Price history is visible on listing pages so buyers can see how the price has changed over time.

How do I message a seller?

Each listing has a contact button that opens a conversation with the seller. You can ask questions, request additional photos, or arrange pickup or delivery. Keep conversations on the platform when possible — it gives both parties a record of the discussion and access to reporting tools if something goes wrong.

How do I stay safer as a buyer?

Compare details carefully, keep conversations on the platform when possible, avoid advance payment pressure, and report suspicious listings or messages. Meet in safe public places for in-person exchanges. Never send money before inspecting the item.

What categories are available?

Zubbah covers vehicles, properties, electronics, home and furniture, fashion, sports and outdoor equipment, health and beauty, services, and many more. Each category has structured specification fields — like brand, model, size, colour, or mileage — so buyers can compare detailed attributes without reading through unstructured text.

Can I save listings?

Yes. Bookmark individual listings to find them later from your account dashboard. The web app also keeps recent search terms and your preferred browsing location so you can return to common discovery paths faster.