Help

Help using Zubbah

Zubbah keeps marketplace tools grouped around the way people use them: browse, save, message, draft, publish, and manage listings from the account workspace. This page covers the essentials. If you need further assistance, contact support with relevant details.

Contact support

Browsing and discovery

Use the search bar to find listings by keyword, or browse categories to explore available inventory. The location picker narrows results to your preferred region, and your saved location persists across sessions. Filter by price range, condition, offer type, and category-specific specifications to find exactly what you need.

Each listing page shows the full set of details: multiple photos, price with history, location, seller information, detailed specifications, and similar related listings.

Selling and drafts

Start selling by choosing a category and creating a draft. Drafts are saved on our servers so you can start on one device and finish on another. Each listing requires clear photos, accurate pricing, a descriptive title, location, and category-specific specifications.

Once submitted, your listing goes through review. You can track its status from your account dashboard. Active listings can be paused, edited, or removed at any time. Drafts that have not been submitted remain private and editable until you are ready.

Image requirements

Each category has minimum and maximum image counts. Use clear, well-lit photos that accurately represent the item.

Category specifications

Fill in the structured fields for your category — brand, model, colour, size, condition, and other relevant attributes.

Location accuracy

Set the correct location for your listing. Buyers filter by region, so accurate placement helps the right people find your item.

Listing visibility

Active listings appear in search results, category pages, and related listing sections. Clear titles and complete specifications improve visibility.

Reports and safety

Report any listing, message, or user that seems unsafe, misleading, abusive, or otherwise inappropriate. Our moderation team reviews every report. Include as much context as possible — listing URLs, screenshots, and account details help us investigate faster. All reports are treated confidentially.